Effective Date: July 29, 2025

Your privacy is important to us. At iCareIndore, we are committed to safeguarding the information you share with us through our website or offline repair services. This Privacy Policy explains how we handle your data.

1. What We Collect

When you contact or book a service with us, we may collect:

• Personal Information: Name, contact number, email address, and address

• Device Information: Model, problem description, and condition

• Service Details: Booking date, repair type, and status

• Usage Data: Information collected via cookies or website analytics tools to improve performance

2. Why We Collect It

We collect this information to:

• Respond to your queries and manage repair requests

• Provide repair updates or service-related notifications

• Maintain customer records and improve our services

• Send limited offers or announcements (only if you opt-in)

3. Data Protection

We ensure that your personal data is protected with industry-standard security measures. Your information is only accessed by authorized personnel and never sold to third parties.

4. Sharing Policy

We do not share or sell your personal data to unrelated third parties. It may only be shared with:

• Our certified technicians for repair and service management

• Delivery or logistics providers (if any)

• Legal authorities when required under law

5. Cookies

We may use cookies and tracking tools to analyze website traffic and user behavior. You may control cookie preferences in your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your data

• Opt-out of promotional communication

• Request information about how your data is being used

To raise a concern or request data access, email us at hello@icareindore.com.